Express delivery via APC: 1-2 working days

Order before 12pm for Next Day delivery

Please see our Delivery & Returns Policy for full information.

Yes, we offer an express service which takes 1-2 working days. You must order before 12pm.

Please see Delivery & Returns Policy for full information.

We currently use APC.

Please see Delivery & Returns Policy for full information.

We currently only deliver to mainland UK. We are unable to deliver internationally and to Scottish Highlands & Islands, Northern Ireland, IOW & Channel Islands. We are working hard to be able to offer these services again.

Please see our Delivery & Returns Policy for full information.

We are sorry to hear you need to return an item. You can request a refund on an item within 7 days of recieving the order. The customer is required to pay the postage cost of return (unless the item is faulty).

Please see our Delivery & Returns Policy for full information.

We are sorry to here your item was damaged. You can return the item for a replacement or request a full refund. You will be required to return the faulty item and the customer is required to pay for postage of return but we will refund you the cost of return.

Please see our Delivery & Return Policy for full information.

We are sorry to hear you have either received the wrong item/s or are missing an item/s. In this case, please get in touch with us here and we will investigate the issues and do our best to replace the items.

Please see our Delivery & Returns Policy for full information.

If you need to change the delivery address or add a gift message then please get in touch here within 30 minutes of placing your order. After this time, your order would have imported into our system and we cannot change or add anything further.

Once your order has been dispatched, you will receive an email or text with the tracking information. If you have not received this, please get in touch here.

Please see our Delivery & Returns Policy for full information.

All orders will arrive in an unbranded, brown cardboard delivery box. We are continually trying to reduce our carbon footprint so the main material we use is paper and cardboard.

Please see our environmental policy page for more information.

If in the case that the delivery service have the wrong address or are unable to deliver, the item will be returned back to us. We will refund you the order cost (excluding delivery) and you will need to place a new order.

Please see our Delivery & Returns Policyfor full information.

In the order notes box of the checkout page, you can enter a message for the delivery service. We can't guarantee the delivery service will see this message and you take full responsibility for your safe-place location.

Please see our Delivery & Returns Policy for full information.

You are able to cancel your order up until the point you receive the dispatch email. Once the order has been dispatched, we can't cancel the order. You are able to return the item once you receive the goods.

Please see our Delivery & Returns Policy for full information.

Most of our products are gluten-free but you can find in-depth allergen information within the product pages.

Our gift hampers have a minimum 3-month shelf life but usually last much longer. Each item will have a best before date sicker.

Our curing kit range, rubs, oils, salts, dusts & jams have a minimum one-year shelf life.

If you receive an item that has a very short expiry date, then please get in touch with us here and we will replace for you. We will require an image of the product & best before sticker for evidence.

Absolutely! Please visit our dedicated trade page here for more information and to download our trade brochure.

Supporting our environment and local community is becoming more and more important for us and we are working hard to improve every aspect of our business.

You can view our environmental policy here.

Our brand was born and bred in the Cotswolds. We love supporting other small businesses so all of our products and services are also all based in and around the Cotswolds. You can find our more about us here.

You can view our supplier page to find out more.