Delivery 

UK standard delivery (mainland UK only) 

Free on all orders over £50 

£5 on all orders under £50 

1-2 working days 

Returns

For full details on our returns policy, please see here. 

• Please contact us within 7 days of receiving the order to be eligible for a refund.
• For non-faulty items, return postage is at the buyers' expense but a full refund on the item cost will be given. 
• If your item is faulty we can either send you a replacement or refund you. Customers are required to return any faulty items and pay the postage fee. However, if you send us a receipt of the return postage, we will include this cost in the refund amount. 
• Please return all items to: - Ross & Ross Gifts, East Lodge Farm, Stanton, Broadway WR12 7NH